Questions/Terms & Conditions


1. MINIMUM ORDER
1.1 The minimum order is now set at only £150.00
2 CARRIAGE
2.1 Carriage will be charged at £9.99 for any UK mainland orders under the value of £250.00
3 GUARANTEE PERIOD

3.1 All new products purchased from MinistepsUK carry a 6 month guarantee from date of purchase for agreed manufacturing faults after inspection by MinistepsUK staff.
4 RETURN COSTS

4.1 Where goods need to be collected from the retailer, the retailer will incur a carriage charge per item of £9.99 for collection and £7.50 for returning the product to the retailer. These charges will be refunded to the retailer if the problem is confirmed by MinistepsUK staff as a manufacturing fault and the product is within the warranty period. When your account is active you must agree to these terms before you place an order.
5 DEALING WITH THE PUBLIC

5.1 We will not enter into any dealings or discussions with any third party regarding refunds, repairs or any other matters.

5.2 Retaillers must be made aware that we are a wholesaler and most items carry a manufacturers guarantee. We can send the contact details of any of our approved suppliers upon request.

Any more questions????

Please feel free to call us now on 08446933320 & remember that you can always order & pay over the phone.

Do I need to place an order on the website?

There are many ways to place an order with us.
The fastest is by phone, as we can recommend and resolve any stock quiries or changes in designs.
Try giving us a quick call & ask about our latest moses basket offers
International/overseas accounts phone ministepsUK now on +441618322757